Commercial Crime

Commercial crime insurance addresses defined financial losses from dishonest acts. The person involved, how the loss occurred and when it was discovered can be as important as the amount lost.

Who it is for

Businesses reviewing dishonest conduct, financial access and payment-authorisation processes.

Explore the cover

These are areas to discuss, not an automatic inclusion list. Available sections and cover depend on the selected wording and schedule.
01

Employee dishonesty

Business and management packages can include selected employee-dishonesty sections. A broader commercial crime enquiry needs its own assessment of insured acts, people, assets and discovery requirements.

02

Impersonation and instructions to pay

A false supplier invoice or impersonated executive can exploit a legitimate payment process. Do not assume such a transfer meets the definition of theft or employee dishonesty; check the specific wording.

03

Controls and records

Describe approval limits, separation of duties, bank-detail verification and prior incidents. Keep evidence of payments and the discovery process available for an insurance discussion.

Information for quotations

Describe payment controls, verification of changed bank details, access permissions, employee roles, turnover and any loss or fraud history.

Limitations and exclusions to discuss

Employee dishonesty, third-party fraud and social engineering may have different treatment. Compare crime and cyber definitions, verification conditions, limits and exclusions.

Frequently asked questions

Is an email payment scam automatically a cyber claim?
No. The use of email does not decide the policy response. Describe the instruction, approvals and transaction, then examine Crime and Cyber terms.
Can insurance replace payment checks?
No. Explain the controls actually used and review any policy conditions. Insurance discussion and fraud-prevention work have different roles.

Talk through your business.

Tell us what you do, what is changing and what you would like to understand. We can help organise the questions and the information needed for a meaningful insurance discussion.

Speak to a broker