INDUSTRIES

Professional & Business Services

Scroll to explore

A CLOSER LOOK AT YOUR INDUSTRY

Start with your business.

Advice, design and business services create responsibilities that differ from ordinary premises risks. Explain your actual services, the decisions clients rely on and the commitments in your contracts.

YOUR BUSINESS

The services behind your advice

01

Consultants

Consulting work is shaped by the decisions clients make using your advice. Strategy, operations, project support and specialist recommendations may have different consequences if a client alleges an error. The scope of work, deliverables and assumptions are therefore as important to the insurance discussion as the consultant’s job title.

Describe the services, client sectors, contract sizes and any subcontracted expertise. Professional indemnity concerns allegations arising from professional services, while public liability addresses different third-party injury or property risks. Check contractual promises, liability caps, past work and known circumstances carefully. Clear engagement letters and records of agreed changes support good practice but do not replace an appropriate policy review.

02

Accounting & Bookkeeping

Accounting and bookkeeping practices handle information that clients rely on for reporting, cash flow and business decisions. A practice doing data entry has a different service profile from one providing tax, advisory or audit work. Deadlines, delegated tasks and access to client systems all deserve attention.

Prepare a clear breakdown of services, qualifications, turnover and client types. Professional indemnity should be considered alongside cyber exposure and ordinary office risks, with the actual professional activities accurately declared. Review engagement terms, past work and notification requirements. Strong checks around payment instructions, document retention and client approvals remain useful controls rather than guarantees that a loss will be insured.

03

Design & Engineering Consulting

Design and engineering advice may influence a project long after a drawing or report is delivered. Feasibility advice, specifications, certification, inspections and project supervision are different services, and the allocation of design responsibility is not always obvious from the project name.

Explain the disciplines involved, project types, values and whether you also construct, install or supply equipment. Professional indemnity and public liability serve different purposes and should be checked against the actual services. Contractual fitness-for-purpose promises, liability assumed for other parties and design changes need careful review. Keep the agreed scope, versions, assumptions and approvals together as the project develops.

MAKING THE CONNECTIONS

Look beyond the label

01

Advice and professional work

Professional Indemnity considers claims connected with the relevant professional services and wording. Public Liability is a separate discussion about relevant activities and injury or property damage. An E&O label alone does not determine the correct policy.

02

The business behind the advice

Staff decisions, management responsibilities, client money and digital systems create different exposures. Management Liability, Crime and Cyber should be considered on their own terms where relevant.

03

Contracts, past work and changing services

Professional insurance can depend on when a claim is made or notified, the retroactive position and the defined services. Explain new services, subcontractors, overseas clients and any circumstances that might lead to a claim.

IMPORTANT DISTINCTIONS

Keep the boundaries clear.

Performance guarantees, contractual promises beyond ordinary liability and known circumstances need careful review. EPL concerns specified employment practices; it is not a synonym for Employers Liability or workers compensation.
Does Public Liability cover an error in professional advice?
Do not assume it does. Professional advice, the loss alleged and the policy definition and exclusions must be examined; PI or a specific liability section may be relevant.

WHAT TO KEEP IN VIEW

The practical questions

Allegations about advice or services
Sensitive records and payment instructions
Management and employment decisions

BEFORE WE TALK

Bring the details.

  1. Service descriptions, qualifications, turnover and fee split
  2. Client contracts, subcontracting and overseas activities
  3. Prior insurance, retroactive dates and claims/circumstances

Talk through your business.

Tell us what you do, what is changing and what you would like to understand. We can help organise the questions and the information needed for a meaningful insurance discussion.

Speak to a broker